Payment Gateways

Payments are made via the Viva wallet online platform with redirect method, in Viva's secure payment environment so we can ensure your card details are safe.

Is my money safe?

Recognizing the importance of electronic transaction security, Viva Payments takes all necessary steps to provide payment services with maximum possible security.
Viva Payments, the company that has developed Viva Wallet, has received PCI Data Security Standard (PCI DSS) accreditation and implements the security policy provided
for, which is subject to evaluation through continuous auditing conducted by a certified auditor.
To ensure the confidentiality of data transfer,
we use the EV SSL-128bit encryption protocol. The system has been implemented in partnership with Thawte, which is a company specialising in matters of transaction security.

Is my private information safe?

Viva Payments is an Electronic Money Institution licensed by the Bank of Greece. The same basic principles of confidentiality and privacy that govern banking also apply to Viva Payments. We at VIVA have expertly-trained and responsible staff, and we recognise the importance of protecting your privacy and all your personal information. To do this, we have adopted appropriate security policies and use appropriate technical and operational tools such as data anonymisation and pseudonymisation, data encryption, firewalls, access levels, employee role authorisation, staff training, periodic inspections, compliance with international safety standards, ISO and PCI business continuity for data protection and payment cards, etc.

Any partner or associate with access to the above information uses it to serve the aforementioned purposes only. We share the information you give us only in the ways described in this policy statement and in accordance with your explicit and specific consent for each type of processing, which you may at any time opt out of by contacting us.